Shipping policy
Last updated: September 2026
Free shipping on every order. There is no minimum order amount.
Processing time: 1 to 3 business days.
Delivery time after processing:
- United States and Canada: 5 to 10 business days
- All other countries: 7 to 14 business days
Orders ship from our fulfillment partner's warehouse. After your order ships, you'll receive an email with your tracking number. Tracking updates can take 2 to 5 business days to appear.
Please note:
- Please double-check your address at checkout. We can't redirect packages once they have shipped.
- Carrier delays, customs checks and weather can affect delivery times.
- Orders with more than one item may arrive in separate packages.
- If your package shows as delivered but you haven't received it, please check with your local carrier first, then contact us.
If your order hasn't arrived within 30 business days, contact us at ContactTeneva@gmail.com and we'll help sort it out.