Shipping policy

Last updated: January 2025

Processing Time: 1–3 business days
Shipping Time: 7–15 business days (depending on location)

We work with global fulfillment partners to provide fast worldwide shipping.

After your order ships, you will receive an email with your tracking number. Tracking updates may take 2–5 business days to appear.

Please note:

• Incorrect addresses entered at checkout are the buyer’s responsibility.

• Carrier delays, customs inspections, and weather conditions may affect delivery times.

• Orders with multiple items may be shipped separately.

• If your package is marked as delivered but not received, please contact your local carrier first.

If your order has not arrived within 30 business days, contact us at ContactTeneva@gmail.com.